Effective Date: 6/10/2026

TRIDENT PLUMBING LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, schedule appointments, submit forms, or communicate with us.

1. Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Service address
• Billing information
• Details related to plumbing service requests
• Any information voluntarily submitted through forms, phone calls, text messages, emails, or website inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking technology information

How We Use Your Information

We may use your information to:

• Schedule appointments
• Respond to inquiries
• Provide plumbing services
• Send service updates
• Provide customer support
• Improve our website and services
• Communicate regarding appointments, estimates, and completed work

1. SMS/Text Messaging

By submitting a form, requesting service, scheduling an appointment, or providing your phone number, you consent to receive conversational and informational SMS messages from TRIDENT PLUMBING LLC.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support communications
• Estimate follow-ups
• Missed-call text back messages
• Other service-related communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive text messages is not a condition of purchase.

Information Sharing

We do not sell your personal information.

We may share information with:

• Service providers that help operate our business
• Scheduling software providers
• CRM and communication providers
• Payment processors
• Legal authorities when required by law

No mobile information will be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

1. Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by law.

1. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to improve user experience and website performance.

You may disable cookies through your browser settings.

1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission or storage is completely secure.

1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

1. Children’s Privacy

Our services are not intended for individuals under the age of 18.

1. Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on this page.

1. Contact Information

TRIDENT PLUMBING LLC

Phone 1: (930) 500-3922

Phone 2: (930) 216-4040

Email: timk@tridentplumbingin.com